SERVICING & MAINTENANCE
Our heating systems are generally maintenance free, however, we would recommend a service / system health check every year to 2 years (varies on manufacturer specifications). Our fully trained staff provides technical diagnostics, repair services, and maintenance capability. We work closely with our clients to develop a fast solution in case of breakdowns.
Our experienced team has worked with a large variety of manufacturers and heat pumps over the years, including many models that may no longer be in production. Our store is well stocked with spare parts for all the heat pumps we supply. Many components are interchangeable, and controls can be adopted from one manufacturer to another. Some products have a long lead time, so frequent servicing helps prevent long downtimes.
SYSTEMS WE SERVICE
MANUFACTURERS WE SERVICE
WARRANTIES
At AHAC, we aim for excellent customer service and clear warranty communication. While we fully support our products, we're here to assist you within the terms of each component's warranty. Some warranties require validation, and machines may need servicing as per the manufacturer's instructions. Product warranties are manufacturer warranties that are not tied to AHAC e.g. a Panasonic warranty is valid for Panasonic once the product is registered with Panasonic.
